Policies

TAT: Our turnaround time is 2-10 business days, not including transit time.

Shipping: We are currently shipping via USPS First Class and USPS Priority. All orders of $100 or more ship free! 

International shipping: We are only shipping in the U.S. at this time. However, international customers can find our wares at Pretty Indulgent, Femme Fatale, Nui Cobalt Designs, and Sihaya and Company.

Safety: Please do not use Arcana products on children or pets. If you are pregnant, please consult with your doctor before applying any Arcana scents. If irritation or discomfort occurs, please discontinue use immediately.

Returns: Unfortunately, no returns can be accepted.

Samples: No samples are available at this time. However, a free 5 ml bottle from Arcana may occasionally find its way into your package.