Policies

TAT: Our turnaround time is 2-10 business days, not including transit time, weekends, and holidays. TAT starts the next business day after you place your order. 

Shipping: We are currently shipping via USPS First Class and USPS Priority. All U.S. orders of $100 or more ship free! 

International shipping: We are only shipping in the U.S. and Canada at this time. However, international customers can find our wares at Pretty Indulgent and Femme Fatale.

Safety: Please do not use Arcana products on children or pets. If you are pregnant, please consult with your doctor before applying any Arcana scents. If irritation or discomfort occurs, please discontinue use immediately.

Returns: Unfortunately, no returns can be accepted.

Samples: No samples are available at this time. However, a free 5 ml bottle from Arcana may occasionally find its way into your package.